cXML Punchout Integration
Coupa Punchout Catalog for Suppliers
Your customer buys through Coupa and asked you for a punchout catalog. Rinktee gets you connected — a cloud-hosted catalog of your items, integrated with Coupa over cXML, without building or maintaining any infrastructure yourself.
What is a Coupa punchout catalog?
When your customer’s buyers shop in Coupa, your company appears in their catalog. Selecting your punchout opens your Rinktee-hosted catalog: buyers browse your items, see their negotiated pricing, add products to a cart, and check out. The cart returns to Coupa as a requisition — flowing into their normal approval and purchase order process.
For you as the supplier, that means your products are one click away inside the system your customer already uses for every purchase. No re-keyed orders, no emailed spreadsheets, no stale PDF price lists.
How Rinktee connects to Coupa
Rinktee speaks cXML, the protocol Coupa uses for punchout. Here’s the flow:
- 1
Your customer’s buyer clicks your catalog link in Coupa. Coupa sends a PunchOutSetupRequest to your Rinktee catalog.
- 2
Rinktee authenticates the request using the shared secret configured in your Coupa cXML setup, and returns the URL of your catalog — branded for that customer, with their pricing and their view of your items.
- 3
The buyer shops your catalog. Search, categories, item details, images, tiered pricing by quantity — everything you have configured in Rinktee.
- 4
Checkout returns the cart to Coupa as a PunchOutOrderMessage. The buyer’s requisition is populated with your items, part numbers, prices, and units of measure — accurately, every time.
- 5
The approved purchase order is issued from Coupa through your customer’s normal channel.
Rinktee handles the cXML endpoints, certificates, uptime, and security. You manage your items.
Level 1 and Level 2 punchout support
Level 1 (store-level): Buyers click through to your Rinktee catalog homepage and search there. Fastest to set up — most supplier–customer connections start here.
Level 2 (item-level): Buyers search inside Coupa itself and see your individual items in their results; clicking an item punches directly into that product page in your catalog. Rinktee generates and exports the punchout index file your customer’s procurement system needs, so item-level search works with no extra effort on your side.
Why suppliers choose Rinktee
Fast to launch
Upload 100,000 items in under three minutes. A new catalog can be punchout-ready the same day your customer asks for it.
Customer-specific views and pricing
Slice one master catalog into per-customer views — show each buyer only their approved categories, items, and negotiated or tiered prices.
Multi-language, multi-currency
Serve buyers in their own language and their own currency, all from a single master catalog.
Custom fields and mapping
Add the extra fields and data mappings your customer’s configuration requires — commodity codes (UNSPSC), units of measure, and any custom fields the integration needs.
No system administration
Backups, updates, certificates, and security are Rinktee’s responsibility. There is nothing for your IT team to host or patch.
Economical
Punchout shouldn’t cost more than the contract it wins you. Plans start at $12.95/month and scale with your catalog size.
Getting connected in three steps
- 1
Create your Rinktee catalog. Sign up, upload your item file, and add images and tiered pricing.
- 2
Configure the punchout in Coupa. Provide your Rinktee punchout URL and shared secret to your customer, or enter them in the Coupa Supplier Portal cXML setup.
- 3
Test and go live. Validate the punchout session in your customer’s test environment, then publish. Rinktee support assists at every step.
Coupa punchout — frequently asked questions
What’s the difference between the Coupa Supplier Portal and a punchout catalog?
The Coupa Supplier Portal (CSP) is where you manage your relationship with a Coupa customer — orders, invoices, and catalog setup. A punchout catalog is the live shopping experience buyers open from Coupa. Rinktee hosts the punchout catalog; you connect it through your Coupa/CSP cXML setup.
Do I need my own ecommerce website?
No. Rinktee is a fully hosted catalog. If you have no webstore at all, you can still offer your Coupa customers a complete punchout experience.
Can different customers see different items and prices?
Yes. Views let you present each customer their own slice of your master catalog with their own pricing — without maintaining separate catalogs.
Does Rinktee support Level 2 punchout?
Yes. Rinktee supports both Level 1 (store-level) and Level 2 (item-level) punchout, and generates the punchout index file buyers need to find your individual items inside their procurement system’s search.
How long does setup take?
Uploading your items takes minutes, and your catalog can be ready the same day. End-to-end go-live depends mostly on your customer’s testing and enablement schedule.
What does it cost?
Plans start at $12.95/month and scale with the size of your catalog. See our pricing page for all tiers.
Do I need a Coupa Supplier Portal account?
Typically yes, so your customer can enable and manage your punchout in Coupa. Rinktee provides the punchout URL and shared secret you enter there.